At Vawzen, we aim to give you the best possible experience with every order. If you’ve received a wrong size or a damaged product, we’re happy to help.

What Can Be Exchanged:

• Exchanges are accepted only for incorrect or damaged items.

• Requests must be made within 3 days of delivery.

• Item must be unused, unwashed, with tags attached and in its original packaging.

• Exchanges are only valid for items purchased at full price (not on sale or discounted items).

• Exchange depends on stock availability.

What’s Not Covered:

• No exchanges for items bought during sales or promotions.

• No exchanges for used, washed, or damaged items due to misuse.

• Change of mind is not a valid reason for exchange.

How to Request an Exchange:

• WhatsApp us at 0370-0817419 within 3 days of receiving your order.

• Share your order number and clear photos of the item and packaging.

Refunds:

• We do not offer refunds at the moment.

• Only exchanges are entertained for eligible issues.

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If you have any questions, feel free to reach out to us via:
📧 support@vawzen.store
📞 WhatsApp: 0370-0817419