We aim to deliver your order within 4–5 working days across Pakistan. During sale periods, delivery may take up to 7–10 working days.

• Flat Delivery Fee: Rs. 199 on all orders.

• Courier Partner: Orders are shipped via trusted courier services with tracking provided.

• Unexpected Delays: Delivery times may vary due to weather, traffic, or other unforeseen issues.

Lost Packages

If your package is lost in transit:

• Please reach out within 4 days of the expected delivery date.

• We’ll investigate and issue a replacement if the package can’t be located.

Damaged or Stolen Packages

A product is considered:

• Damaged if received torn, stained, or mishandled.

• Stolen if the package arrives opened, empty, or with missing items.

To file a claim:

• Contact us via WhatsApp (0370-0817419) or email (support@vawzen.store) within 3 days of receiving your order.

• Share your order number and clear photos of the damaged package.